Add Store Information

This tutorial has information on how you can create a new shop, edit your shop information and set-up delivery information. Adding details to your shop makes it easier for your customers and audience to find more information about you.

1.Creating a new shop

Creating a new shop refers to creating a shop that has not been added to the Kaojao platform yet. Please make sure that the page you are connecting is not connected to any other shop on our platform.

(There might be technical issues if the same Facebook page is connected to more than 1 shop)

1.1) Open the webpage to manage your Kaojao shops.

1.2) Click on “+ Add new shop page”.

1.3) To add your shop, click on the Facebook icon, then choose the Facebook page that you want to connect with the shop and click on the ”save” button.

1.4) The platform will automatically create a page for you, based on your selections.

2.Editing Shop Information

Editing the shop information makes it easier to reach your targeted customers and audience.

Here you can add contact information, choose the theme for your online shop, add payment information and other information for the customers.

You can edit your shop information by the following procedure:

2.1) Click on the ‘Manage’ button

2.2) To start setting up the store, enter ‘Store Name’.

After entering the store name, edit the online store link (this link can only be edited once) and enter your shop details in the description box.

Click on the checkbox if you would like the customers to buy via website and messenger.

2.3 ) Choose your website theme and color

In the shop setup page, you can choose any 1 theme from our 4 Kaojao shop signature themes (The free package only enables 1 theme).

After choosing one of our signature themes, you can customize your shop page based on 6 color shades (grey, red, yellow, green, blue, purple).

2.4 ) Add in your payment details such as bank account information or attach a photo of QR Code to accept payments from customers in your Inbox.

You can add details of your payment into the “Payment Instructions” box, this information will be sent to the customers in their inbox. Click on the checkbox if you accept bank transfers and cash on delivery.

Feel free to add pictures of your account number and transfer details for your customers to find the information easily.

2.5) Fill in your contact information, this information is sent to your customers via inbox.

After you have completed filling in the information, the system will automatically save your provided information.

3. Set Up Delivery Information

Setting up delivery Information makes the delivery process faster and easier. The default setup of the page is free shipping, You can change the shipping information and set your delivery rate through the drop-down menu.

3.1) Go to the ” Shop Setup” page.

3.2) Scroll down to the Shipping Setup section.

3.3) Choose your preferred shipping rate calculation method from “Fixed Flat Rate”, “Amount Based Rate”, “Weight Based Rate” or “Quantity Based Rate”.

To set up delivery for all shops and pages at once, click “Setup delivery for all stores”.