Keyword Based on Comment Response

The Keyword-based comment response allows you to manage comments by matching the keywords that you have set and automatically responding to them.

1. Log into Kaojao, then choose the “Manage Page and Auto-response System” option. 

Then choose the page you want to set up comment responses and click on “Manage”.

2. In the “Auto Replies” section, click on “Keyword Replies”.

3. Add in your keywords and responses, after that turn on the “Comment reply” option and click on “Save New Keyword”.

4. When a customer posts a comment with one of the keywords. The page will automatically respond with the message that is set.