You can receive vital information about your audiences such as their opinions and feedback by creating a survey and sending it to their inbox.
Following are the steps to create and send surveys to your customers.
1.Choose the Facebook Page you want to create a survey for, then click “Manage”.
2. In the “Auto Replies” menu, go to the “Survey/Quiz” page, then click on “+New Survey/Quiz”.
3. Add in the description and questions that you want to ask.
4. After you are done filling in your questions and information, click on the link to start the survey on messenger.
5. Click on “send me messages” to start the survey on messenger.
6. This is how the survey will be visible in messenger.