You can set up automatic message responses by pulling every comment on Instagram posts to DM. The system will reply to the comments in the chat. Responding to all questions by pulling comments into the chat helps close the sales effectively. You can also send personal information to your customers in the inbox.
Set this feature once and use it both on Facebook and Instagram.
1. Log in to Kaojao and click on the “Manage Page and Auto-response System” section.
After that choose the page which you want to set up the function and click on “Manage”.
2. In the “Auto-Replies” section, click on “Comment Replies”.
3. Turn on the “Privately reply to every comment” tab.
If you want the comment to be added with your response messages, turn on the “Insert full comment before reply message” tab and add in your reply message.
*Here is how the response is visible in the Inbox.