The broadcast feature allows you to send messages or media to several people at the same time. It is suitable for informing news, promotions, or any other things that you want to tell to a lot of people at once.
The message that you set will be broadcasted to customers who have been in your inbox within the last 24 hours.
1. Log into Kaojao, then choose the “Manage Page and Auto-response System option. Choose the page you want to broadcast information, then click on “Manage”.
Choose the page you want to broadcast information, then click on “Manage”.
2. Go to the “Broadcast” menu, then click on “+ Broadcast”.
3. Select the store and Facebook page that you want to broadcast.
4. Type the broadcast message or attach a picture.
After that set your broadcast time and choose to send a message to the user to allow recurring message in order to repeat broadcasting to the same customer within 180 days. Then, click on “Save”.
5. This is how the broadcasted message will appear in your customer’s inbox.