Hiding comments by keywords or filtering inappropriate words in order to prevent the visibility of words that you don’t want to appear on your page.
1. Log into Kaojao, then choose the “Manage Page and Auto-response System” option.
Choose the page you want to hide words, then click on “Manage”.
2. In the “Auto Replies” section, go to “Keyword Replies”.
3. Type in all the words you want to hide from your posts in the “Hide Comments” section.
When a customer types a comment with the keywords that you have set, the system will hide the comment immediately. Those who can view that comment are the person that commented, their friends, and an admin of the page.